Heyspin UK
HeySpin Casino is owned by the Finnish company Scartesu. It has acquired licences from the MGA and UKGC.With over 1,000 games, it’s a little smaller than you’d normally expect, but the collection is packed with top hits in all game categories, including slots and with live dealer. The casino offers a nice welcome bonus and you have plenty of time to wager it. Read this HeySpin casino review to find out more.
This would be a great place for first-time players who need a lot of guidance, as the casino tends to explain in detail everything from making a deposit to playing responsibly. It doesn’t offer a huge amount of rewards, but it does have some terrific offers. Potential customers should be aware of the low monthly withdrawal limit applied to all players except those from the UK.
Bonuses
HeySpin offers a small selection of pretty attractive bonuses for new and existing users. In addition, there are always promotions and tournaments to take advantage of. The loyalty programme is another source of extra credits as it offers monthly cashback, birthday bonuses and a few spins.
Welcome Package
New members receive 100% up to £50 + 100 spins. The first deposit must be at least £10 to qualify for the promotion. To get 100 free spins, the player needs to make 2 more deposits of £20min each. There is 1 day to utilise the free spins. HeySpin members have 14 days to wager the bonuses 35 times. The maximum winnings from the free spins is £100. The offer is exclusive to UK residents.
Be sure to check out the bonus rules at HeySpin Casino and find out about the contributions to the games on the wagering link listed there, because not all games have a 100% contribution. A large number of games have contributions between 0% and 50%.
Gaming
This is an area in which HeySpin Casino falls short. Having a collection of over 1,000 titles is great, but not up to modern standards as many gambling sites offer thousands more games. Still, the gambling site has content created by a lot of key suppliers, as well as many iconic and high performing games.
Navigating through the selection is quite easy as there are several categories of games. Check out the jackpot collection if you like to chase solid winnings. Most games offer local progressive jackpots.
Website and software
HeySpin Casino certainly has a modern website designed to load quickly and enhance the user experience. You’ll get a hint of this by clicking on the different sections of the website, which load instantly as the entire website follows a one-page design philosophy. It also works great on mobile devices.
In terms of software, the company offers games from several well-known studios, such as Legacy of the Dead by Play’n Go, Starburst slot by NetEnt and Thunderstruck II by Microgaming.
These are all proven studios that have been developing games for decades, as in the case of Play’n Go, which started releasing casino games in 2005. In this Heyspin Casino review, note that you need to create a free account if you want to try any of the games featured on the main site.
There are only two steps to the sign-up form, according to this Heyspin Casino review:
- Step 1: Enter your email address, choose a username and provide a password.
- Step 2: Provide more detailed information about yourself such as your birthday, your names, address and phone number.
Once you provide the correct details and are from a supported region, you won’t have any problems creating an account. As the casino must adhere to strict operating procedures, they will often need to verify your information by asking for photo ID or other documents.
Payouts
Deposits are made instantly, but it can take up to 2 working days to receive funds to your e-wallet. With other methods it can take up to 3, 4 and 6 days for the money to reach your account. The casino has a payment methods page, which provides all the information on deposit/withdrawal times and available currencies for each banking option. It also provides detailed instructions on how to use each payment method. At the time of writing this review, HeySpin Casino accepts GBP, EUR, USD, AUD and several other currencies.
Withdrawals
The minimum withdrawal requirement is €10. What you should pay attention to is the maximum monthly withdrawal limit of €7,000, which is well below the industry standard. However, VIP players enjoy higher limits. This withdrawal limit does not apply to UK residents.
- Withdrawal requests over €2,300 will initiate account verification. But HeySpin online casino can ask customers to provide documents at any time.
- Whenever players are waiting for a withdrawal, they are not eligible for any rewards. Bonuses are available again only after the transaction is cancelled or approved.
- The operator warns that withdrawals using MasterCard are not possible and VISA transactions are also unavailable in some cases. Players will use alternative withdrawal methods.
Customer Service
Every day from 08:00 CET to 00:00 CET, players have a window to contact customer service. They can use live chat or email. Complaints can be directed to thePOGG casino’s ADR service. Other options are to file a complaint with the MGA or the European Commission (for EU residents).